If all the documents are complete and the form correctly filled in, we do our utmost to process it as quickly as possible. However, this may vary depending on the sector concerned.

Yes, if you opt for a service every 2 weeks, you’ll have the same person. For a service every 4 weeks, this may vary.

The attendant does not bring any personal equipment. Please provide the necessary equipment.

Yes, we can intervene. However, it is essential that an exterminator treat the cockroach infestation first. Please provide us with proof of his visit. This precaution is taken to prevent any spread and ensure a safe and healthy environment.

Our teams are flexible: some prefer to work in pairs for greater efficiency and collaboration, while others are more comfortable working alone according to the specific needs of each task.

What is the estimating process like for heavy-duty services? Is it mainly by telephone, or does it involve on-site visits?

Yes, our heavy-duty teams also take care of decluttering and treating substandard housing when necessary.

We do not intervene as long as there are insects in a dwelling. We require proof of treatment by an exterminator before sending our services.