ANNOUNCEMENT concerning the integration of Services West-Nette with Répit-Ressource
Répit-Ressource is expanding its expertise and service area through the merger with Services West-Nette. Residents of the West Island and eastern Montreal now benefit from the excellent care provided by our merged teams operating under the name Répit-Ressource.
This merger represents much more than a simple union of companies; it is the combination of skills, experience, and passion in service to our communities. Together, we are committed to providing exceptional services and care, promoting well-being at home, and building strong relationships with our employees, clients, and partners.
About Répit-Ressource
Répit-Ressource de l’est de Montréal is a social economy enterprise offering home care services.
Among the measures submitted to the Quebec government during the “Bread and Roses” march in 1995 was the improvement of working conditions for housekeeping staff.
Inspirée de cette marche et du sommet sur l’économie et l’emploi de 1996, Répit-Ressource devient officiellement reconnue comme entreprise d’économie sociale offrant des services d’aide domestique en 1997.
About Services West-Nette
Services West-Nette is a social economy enterprise in Montreal’s West Island that provides home care services for seniors and people with reduced independence.
Since 1999, we have been offering quality service provided by a professional team that cares about your needs. Nos services reposent sur les valeurs de respect, de bienveillance, d’intégrité, de diversité et d’inclusion.
If you need help with housekeeping, we are here for you!
FAQ
Répit-Ressource operates in such a way as to ensure the continuity and quality of your services without interruption.
You are a client
For all our current clients receiving services from Repit-Ressource or Services West-Nette, we want to assure you that there will be no changes to your service schedules. You will continue to receive your services as agreed, and we will maintain the quality and continuity of care you have always received.
There will be no change to service rates as a result of the merger between Répit-Ressource and Services West-Nette. However, it is important to note that every year in April, the Régie de l’assurance maladie du Québec (RAMQ) issues a notice regarding the new rates applicable to each user. As an organization, we align our rates and salary conditions with these changes to ensure transparency and compliance.
Please note that the contact information for home support services has been updated following the merger between Ressource Répit and Services West-Nette. Going forward, please call 514-353-1479 with any questions, concerns, or service requests. You will speak to the same people who are familiar with your needs.
Yes, clients currently receiving services from Repit-Ressource or Services West-Nette will keep the same attendant without any changes. The merger between Services West-Nette and Repit-Ressource is designed to minimize disruption, and we are committed to ensuring the stability of your services.
The range of services offered will remain the same for both companies. No changes are planned in the immediate future, and we will continue to provide the current services without modification. We are committed to providing you with the best possible care, and we will keep you informed of any future developments regarding changes to our service offering.
The merger between Répit-Ressource and Services West-nette will have no impact on cancellation, payment, and service frequency policies. Our current policies remain unchanged.
You are an employee
No changes are expected in terms of managing work schedules and leave. Employees can continue to follow the same procedures and policies currently in place. Work schedules and leave requests will remain unchanged, in accordance with the information provided to them during their onboarding process.
No, following the merger between Répit-Ressource and Services West-Nette, there will be no changes to the work locations of attendants. Attendants serving the eastern part of the island and those serving the western part of the island will continue to work in their respective territories, with no changes. This stability also applies to any new hires.
Currently, there will be no changes to employee benefits or working conditions. Employees will continue to enjoy the same benefits and conditions that were in place prior to the merger between Répit-Ressource and Services West-nette. Any future changes, if applicable, will be communicated transparently to employees.
Employees will be informed of upcoming changes and new procedures via their tablets or by email. We have set up dedicated communication channels to ensure that relevant information is disseminated quickly and efficiently. If employees have specific questions or need clarification, they can also contact the office via their tablets, by email, or by phone.